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September 15-17th, 2019, Paris

We will be delivering This Service Design Doing training in French in Paris together with Laurence Body, Adam St John Lawrence and Renatus Hoogenraad .  Here is how to register.  Drop us a…

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OCTOBER 7-10, 2019, AMSTERDAM

Customer Contact Week, Oct 7th to 10th, Amsterdam. We will be running a Service Design one day training on Oct 10th. Here is…

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International Customer Experience Awards.

CX-impact are delighted to be among the members of the International Customer Experience Awards jury. Why not registering your company to showcase how…

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CX-impact keynoting at Jahia Days. Oct 4th, 2018 in Paris.

The intent of this conference was to connect companies (either customers or partners) around digital experiences. These 2 days were packed with inspiring…

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