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Best Practice : Closing the Loop with Customers can also be just saying thank you !

https://lnkd.in/eV4bVFq Quite a rare, simple and yet so meaningful message from a CEO to all his customers ! Here is a company that…

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Les Facteurs de Succès d’une démarche experience client en deux minutes !

Voici selon nous les facteurs-clés de la réussite d’une démarche expérience client. Participant à l’atelier “Comment innover par l’expérience client ?” aux Chemins…

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How Utilities & Telcos can earn customer trust and broaden their relationships towards value added services. On-Demand Webinar

Do you need to reset the customer experience and get onto a journey towards customer excellence to expand your existing customer relationships beyond…

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Customer Experience World – May 15-16th, 2018 in London.

CX-impact had the privilege of running the CX Masterclass at the Customer Experience World Conference in London. Here is the agenda of the…

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