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June 26-27, 2019, Essen, Germany,

We will be at the NPS Loyalty Forum hosted by E.ON, in case you are around we can grab coffee together!!

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September 15-17th, 2019, Paris

We will be delivering This Service Design Doing training in French in Paris together with Laurence BodyAdam St John Lawrence and Renatus Hoogenraad . 
Here is how to register. 
Drop us a line if you wish to know more about it.
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OCTOBER 7-10, 2019, AMSTERDAM

Customer Contact Week, Oct 7th to 10th, Amsterdam. We will be running a Service Design one day training on Oct 10th. Here is how to register on this linkDrop us a line if you wish to know more about it.

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International Customer Experience Awards.

CX-impact are delighted to be among the members of the International Customer Experience Awards jury.
Why not registering your company to showcase how you are improving your customer experience?
Find out more here:
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